Each CAC team member strives for excellence in CAC’s quest to enable others to enhance the quality of their lives and to share in the promise and opportunity of our community. Each quarter we recognize CAC Champions who, like so many other employees at CAC, have gone above and beyond the call of duty in their work.
This quarter special recognition goes to Feben Moges and Ed Shields.
Feben Moges – Rapid Response
Feben has provided stellar support on the Rapid Response team in numerous ways. After a CAC staff member left, Feben took over the Rental Assistance Program grant duties, which requires more intensive case work. Feben also helped the Rapid Response team test process changes to figure out the quickest and most efficient way to scan documents. After the loss of a CAC staff member at the Laurel Multiservice Center, Feben agreed to step in at first part-time (flexing between Laurel and Columbia) then full-time. Feben returned to the Columbia office part-time again this past year to support her team during a difficult move and staffing time. Again she juggled Laurel and Columbia clients. Recently, she mentored a new Rapid Response team member; assisting in the completion of training. Feben works efficiently and usually comes to the office early. She shows versatility and always exhibits a positive attitude.
Ed Shields – Early Childhood Education – Head Start
As the center director at Dasher Green Head Start in Columbia, Ed Shields is directly responsible for supervising, coaching and mentoring over 12 staff members in that facility. Ed does a wonderful job managing the Dasher Green Head Start center. His historical knowledge of Head Start, its purpose and vision are of great value to the Early Childhood Education students and families and to the CAC organization. With a perpetual smile on his face and a cheerful greeting on his tongue, Ed is a very friendly person and displays exemplary customer service skills. In addition, Ed is constantly willing to assist others and is always committed to educating other CAC employees. He has proven to be a “go-to-guy” for people both in and outside of CAC.